Painscale App
How to Request a Health Condition Addition to the PainScale Database
![](https://cdn.painscale.com/cms/imgs/b3a2f280-961d-11ea-835d-4bb524880da2.jpg)
Requests to add a new health condition to the PainScale App database can be initiated by selecting the person icon in the upper left-hand corner of the home screen.
![](https://s3.amazonaws.com/painscale-prod/cms/imgs/690fb830-961c-11ea-835d-4bb524880da2.jpg)
This will open the “My Health Profile” page.
![](https://s3.amazonaws.com/painscale-prod/cms/imgs/c1232ca0-961c-11ea-835d-4bb524880da2.jpg)
On the “My Health Profile” page, scroll down to the “Conditions” section and select “Edit.”
![](https://s3.amazonaws.com/painscale-prod/cms/imgs/1aeeff70-961d-11ea-835d-4bb524880da2.jpg)
This will open the “Conditions” page where you can view the conditions you previously entered or add more. To add a condition to the list, select “Add More Conditions.”
![](https://s3.amazonaws.com/painscale-prod/cms/imgs/30e56760-961d-11ea-835d-4bb524880da2.jpg)
This opens a page that provides the ability to search for medical conditions in the PainScale database.
![](https://s3.amazonaws.com/painscale-prod/cms/imgs/48cc7bc0-961d-11ea-835d-4bb524880da2.jpg)
Type the condition in the search bar; conditions already in the database will appear on the screen.
![](https://s3.amazonaws.com/painscale-prod/cms/imgs/5cd98a40-961d-11ea-835d-4bb524880da2.jpg)
To request a new health condition for the PainScale database, select “Request to add ‘name of desired condition’” at the bottom of the screen.
![](https://s3.amazonaws.com/painscale-prod/cms/imgs/7af7a750-961d-11ea-835d-4bb524880da2.jpg)
A confirmation message will be sent to the in-app message box, which is located at the top right-hand corner of the “Home” screen.
Responses to requests to add a health condition to the PainScale app take between 24 and 48 hours. A message will be sent to the in-app message box when the condition has been added to the database.